ixbet Platform Privacy Notice
This page describes what we collect when you use ixbet and how we keep that data protected. We collect information to verify your identity, process your deposits and withdrawals, settle your bets, and communicate with you about your account. We do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information.
Our privacy practices comply with applicable data protection laws in supported jurisdictions. If you access ixbet from outside a supported region, we may restrict your access. We are transparent about how we use your information and give you control over your account data.
Read this notice carefully to understand our data practices. If you have questions about how we handle your information, contact our support team through your ixbet account dashboard.
What we collect on ixbet
We collect your name, email address, phone number, and date of birth when you register. We also collect your identity document (passport, national ID, or driver's license) during account verification. This information is required by law to prevent fraud and money laundering.
When you deposit or withdraw, we collect payment method details—your bank account number, card number, or mobile wallet identifier. We do not store full card numbers; we use tokenized references instead. We also collect your transaction history, bet history, and account balance.
We collect technical information automatically: your IP address, device type, browser version, and the pages you visit on ixbet. We use cookies and similar tracking tools to remember your login status and preferences. We also log your login times and locations to detect unauthorized access.
- Personal data
- Name, email, phone, date of birth, identity document.
- Payment data
- Bank account, card token, mobile wallet reference, transaction history.
- Betting data
- Bets placed, odds, outcomes, winnings, account balance.
- Technical data
- IP address, device type, browser, cookies, login times and locations.
We collect this data to operate ixbet, verify your identity, process your transactions, and comply with legal obligations. We do not use your data for marketing unless you opt in.
How we use and protect your ixbet data
We use your personal data to verify your identity, process deposits and withdrawals, settle bets on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other football tournaments, and manage your live dealer and slot game activity. We also use your data to detect fraud, prevent account abuse, and comply with anti-money-laundering regulations.
We store your data on secure servers located in multiple jurisdictions. Our servers may sit outside your country of residence. We encrypt all data in transit and at rest using industry-standard protocols. We limit access to your data to authorized staff who need it to serve you.
We retain your data for as long as your account is active, plus seven years after closure for legal and compliance purposes. If you request account deletion, we anonymize your personal information but retain transaction records as required by law.
We at ixbet treat your data as a trust. We encrypt it, limit access to it, and never sell it. Your privacy is not negotiable.
Third-party processors and your ixbet account
We share your data with payment processors to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). We also share data with identity verification providers to confirm your documents. These processors are bound by confidentiality agreements and may not use your data for their own purposes.
We may share your data with law enforcement or regulators if required by law. We do not share your betting history or account balance with third parties for marketing or analytics without your consent.
Your rights and ixbet data access
You have the right to access your personal data, correct inaccurate information, and request deletion of your account. You can download your data in a portable format. You can also opt out of non-essential cookies through your account settings.
- You can update your name, email, and phone number in your account settings at any time.
- You can request a copy of your data by contacting our support team.
- You can delete your account, which will anonymize your personal information after the retention period.
- You can disable non-essential cookies, though this may affect your experience on ixbet.
We use cookies to remember your login status, language preference, and betting history. Essential cookies are required to operate ixbet. Non-essential cookies help us understand how you use our platform. You can manage your cookie preferences in your account settings.
If you have concerns about how we handle your data, contact our support team. If you believe we have violated your privacy rights, you may file a complaint with the data protection authority in your jurisdiction. We are committed to resolving data privacy issues promptly and fairly.